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Asian Tribune is published by World Institute For Asian Studies|Powered by WIAS Vol. 12 No. 2559

Minister of tourism must take this seriously

By S.H.Moulana

I read the news item ‘Swiss tourist’s nightmare at luxury resort’ in the Sunday issue of a local newspaper with utter disgust.

In-house guest’s safety is entirely in the hands of the resort or hotel concerned. A guest should be treated with utmost respect.

Having worked in a five-star hotel for well over 30 years I know exactly the responsibility of a hotel and the protection it is supposed to give a guest, leave alone the disgusting way the masseur has behaved with a Swiss female guest.

The management should be reprimanded for the way they treated the lady when she tried to complain of the incident.

In the West she can sue the resort for a thumping amount as well as the resort concerned could be blacklisted, if no action forthcoming from the management.

While sentencing an ex RAF man, Mathew Yates, in UK for a similar offense committed in a resort, the judge said ‘The pervert deceived his victim into thinking he was a bona fide masseur. I take into account the impact your behavior has had on your victim and it has in my judgement had a significant impact on her.

You made her feel foolish, naïve, shocked. You took her dignity away’. He was ordered to sign the sex offenders register and he was jailed for three years.

What about our man at Wellawaya resort? It is fitting to recall the incident which took place in a hotel in Tangalle few years ago where a local politician with his friend misbehaved with a British female tourist and her partner trying to save her ended up in his death.

This well publicized case hit the headlines in many foreign media.

The worst part of the recent case is that from the hotel management to the local police in Wellawaya did not give her a hearing for her complaint for her utter frustration.

This could seriously damage our tourism. How much pleasure we derived when we received excellent feedback frequently about our people’s friendliness and respect shown to foreign tourists?

Now what guaranty is there that this lady who underwent this humiliation in the hands of the masseur will not talk to the press in Switzerland about the incident and how her complaints were disregarded by all those she approached?

We urge the minister in charge of tourism to take appropriate action against the resort as well as all those ignored her complaint.

Over to you Minister!!

- Asian Tribune -

Minister John Amaratunga - Over to you Minister!!
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