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Asian Tribune is published by E-LANKA MEDIA(PVT)Ltd. Vol. 20 No. 79

A Tale of woe by a Sri Lankan Airlines Passenger

[b]A Tale of woe by a Sri Lankan Airlines Passenger[/b]

[b] Singapore, 22 October, ( [/b]Sri Lankan Airlines, a privatized airline of Sri Lanka, continuously called itself a national carrier of Sri Lanka, and it was alleged that it never takes any complaints by its customers’ seriously and the airline always ignore such complaints it receives through its website. The latest complaint was reported about an incident at the Dubai airport on 30 September and as usual the Airlines had ignored the complaint.

One Mr. Mohamed Sidik of Singapore, who is a Sri Lanka airline’s frequent flyer - Skyward member EK130 855 793 writes of his humiliation and frustration he experienced at the hands of the Sri Lanka Airlines checking-in staffs at the Dubai Airport, on 30th September.

I am a Skyward member (EK130 855 793) and had booked my schedule as attached.

I left Singapore on 24th September 2005 via Colombo to Dubai.

In Dubai, I changed my flying schedule to Colombo instead of 29th of September to 30th of September.

On 30th, I arrived at the Dubai airport, very early, at about 1915 hrs with the intention of check in early and to go to duty free shop at the airport for shopping.

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